Co-Managed IT Services

Co-managed IT is a collaborative model where your internal team works side-by-side with a trusted partner. Think of it as bringing in reinforcements to manage the growing complexity of your technology, complementing the team you already have.

Reinforcements for the team you already have

Whether you're a fast-growing business with a small internal IT department, or an established team that needs extra hands on deck, co-managed IT helps you tackle the tough stuff, while your in-house team focuses on what they do best.

It's not about replacing anyone. It's about enhancing your internal resources to move the business forward more efficiently.

Pinnacle working alongside an internal IT team

Why choose co-managed IT?

If your internal team is struggling to keep up, or you're facing turnover and understaffing, co-managed IT might be exactly the solution. Here's how we help.

Increase efficiency
Data intelligence
Improve service
Specialized expertise
Stay compliant
Manage risk

How we help

Take the pieces you want and leave the rest. Nothing about your internal team has to change.

In-office & remote support

We handle the heavy lifting of routine IT tasks and tickets, so your team can focus on complex, strategic work.

Strategic planning

From a single project to a long-term roadmap, we keep your technology aligned with your business goals.

Hosting management

Your servers, cloud, and hosting environments, patched, monitored, and optimized around the clock.

Data center outsourcing

Transform your infrastructure with cloud storage, virtual desktops, and business-continuity planning.

Benefits of working together

We're here to complement your IT department, not replace it. Here's how the collaboration works.

  • Shared responsibility
  • Scalable support
  • Seamless integration with your tools
  • Patch management
  • Data backups & business continuity
  • Endpoint Detection & Response (EDR) & MDR
Pinnacle engineers

Why Pinnacle?

Our approach to co-managed IT is different. We don't just provide resources, we build relationships. Your business benefits from the combined strength of your internal team and our external expertise. We're committed to helping you grow, solve problems faster, and mitigate risk, so you can focus on what matters most.

Ready to strengthen your IT team?

Tell us where your team is stretched and we'll propose a co-managed model that fits, and what it would cost.

Get your free assessment