Who owns the data after we license it?+
You do. A license grants defined use for a defined term. Ownership never transfers.
What does this cost us?+
Nothing. Pinnacle is paid from the licensing proceeds.
Do we have to be a Pinnacle IT client?+
No. Clients get a faster assessment because we already know their environment, but any established business can apply.
How much work is it for our team?+
A discovery call, a scope decision and a sample review. Pinnacle does the extraction and preparation.
Who sees our raw data?+
A small, named Pinnacle engineering team under logged access. For healthcare practices, patient information is handled only by a qualified de-identification partner under a business associate agreement. Buyers only ever receive the de-identified dataset.
Will anyone know it is our data?+
Your company is not named publicly or in the dataset, and buyers are introduced under NDA.
Can healthcare practices take part?+
Often, yes. HIPAA allows a practice to create de-identified data, and once data meets HIPAA's standard the Privacy Rule no longer restricts its use, which opens a route to licensing. A qualified third-party de-identification company, working under a signed business associate agreement, processes the selected notes, emails and chats, including attachments and metadata, to the Safe Harbor or Expert Determination standard and documents the result. Identifiable patient information never goes to Pinnacle or a buyer. Your practice and counsel confirm licensing rights, existing agreements and state law, and approve the final dataset before anything is released.
What is excluded?+
By default: privileged legal communications, protected health information, payment card data, HR files and credentials. You can exclude more.
How and when are we paid?+
By wire transfer, within 30 days of each license closing. Ongoing data can mean ongoing payments.
Can we stop?+
Yes, under the term and deletion clauses in your agreement. Ongoing feeds can be paused.
What do buyers use it for?+
Training and evaluating AI systems that do business work, and only within what the license allows. This never includes data obtained through Google APIs: figures read from Google Workspace by the Pinnacle Data Discovery portal are used only for your intake form and are never licensed, sold or used to train AI.
